Insurance and fees

Straightforward information about coverage and cost.

We want the practical side of care to feel manageable. Here is what to know about insurance and payment. If anything is unclear, our intake team is glad to help.

Small indoor water fountain inside the counseling office

Insurance plans

Plans we work with.

We accept PPO plans and do not accept HMO plans.

Out-of-network options may be available. We encourage you to confirm your specific benefits with your insurer.

Sliding-scale availability can be discussed through intake. If cost is a concern, please tell our intake team.

  • Mutual of Omaha EAPEmployee Assistance Program
  • Blue Cross Blue ShieldPPO
  • Blue Cross Blue ChoicePPO
  • CignaPPO
  • AetnaPPO
  • UnitedHealthcare / OptumPPO
  • MedicareAccepted
  • HumanaAccepted
  • Lyra Employee Assistance ProgramEmployee Assistance Program

Insurance participation can vary by clinician. A plan accepted by one therapist may not be accepted by another. Benefits and eligibility should be verified. Please contact our intake team to confirm current clinician-specific participation and expected costs.

For insurance questions, our intake team can help. Call (224)-241-2197 or text 630.710.5729 and we will walk you through your benefits.

Insurance benefit verification is an estimate, not a guarantee of coverage. When requested, benefit estimates may take up to three business days. Clients remain responsible for understanding their individual insurance benefits.

Fees

Clear, upfront pricing.

Initial intake or evaluation

$250

Approximately 60 to 75 minutes

Individual psychotherapy

$200

Approximately 53 to 60 minutes

Sliding-scale availability can be discussed through intake. If cost is a concern, please tell our intake team and we will talk through your options honestly.

Cancellation policy

Cancellations or rescheduling require at least 24 hours notice.

Late cancellation
Less than 24 hours notice may result in the full contracted or session rate, or the applicable sliding-scale rate.
No show
A missed appointment may result in the full contracted or session rate, or the applicable sliding-scale rate.

Coverage questions

Confirming your benefits.

The most reliable way to understand your coverage is to call the member services number on the back of your insurance card. Ask whether your plan covers behavioral or mental health services, whether your specific clinician is in network, and what your copay or coinsurance would be.

  • Do you accept HMO plans?

    We accept PPO plans and do not accept HMO plans. If you are unsure whether your plan qualifies, call the member services number on your insurance card to confirm.

  • What if my clinician is out of network?

    Out of network options may be available. We encourage you to confirm your specific benefits with your insurer, and our intake team can help you understand what that would look like.

  • Is sliding-scale availability an option?

    Sliding-scale availability can be discussed through intake. If cost is a concern, please tell our intake team and we will talk through your options honestly.

Our intake team can help you understand your options.

Call (224)-241-2197

Let's make the next step feel manageable.

Tell our intake team what kind of support you are looking for. We will answer your initial questions, discuss insurance or payment considerations, and help you understand your options.